FAQ
Frequently Asked Questions
Common questions From Organsations.
Our Partnership Approach Explained
We provide professional, end-to-end administrative support for organisations managing criminal record matters.Â
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We handle the administration behind the process - including criminal record assessments, expungement application administration, status follow-ups, case tracking and progress updates. We work as an extension of your team, providing discreet support while you retain control of your client relationship.Â
We reduce your administrative workload, Let Palat manage the administration, documentation, follow-ups and case tracking so your team can focus on its core responsibilities.Â
Our white-label partnership model means we work behind the scenes as an extension of your organisation, while you maintain the client relationship and present the service as part of your own offering. Your organisation remains the primary point of contact.Â
We begin by understanding your organisations needs and establishing a support process that aligns with your workflow. Once the partnership is established, referrals and communication can be managed through an agreed process.
We handle personal information responsibly and in accordance with applicable privacy requirements, including POPIA. Information is only used for the purposes required to provide our services and support the relevant process.
Yes. We work with employers, recruitment agencies, legal professionals and other organisations that require assistance with criminal record clearance applications for employees or clients.Â
Simply click Enquire Now and complete our enquiry form. Once we receive your enquiry, we'll contact you, assess your needs and explain the process.